Privacy Policy

1. Introduction & Corporate Identity

New Bengal Steels ("we", "our", "us") operates the website and steel distribution services headquartered at Plot No. C-24/2, Road No. 1, Opp. Hojiwala Health Center, Sachin GIDC - 394230, Surat, Gujarat, India (GSTIN: 24AMIPA2088A1Z0).

We value the privacy of our clients, fabricators, PEB manufacturers, project managers, and website visitors. This Privacy Policy details how we collect, store, handle, and protect personal and commercial information in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection (DPDP) Act, 2023 of India.

2. Information We Collect

In our capacity as a B2B iron & steel stockist and distributor, we collect information solely required to facilitate commercial transactions, rate quotations, and material dispatches:

• Contact Details: Name, business phone/mobile number, WhatsApp number, email address, and job title.
• Company & Tax Information: Firm name, registered business address, GSTIN registration number, state code, and PAN details for legitimate tax invoicing.
• Project & Requirement Data: Steel product requirements (e.g. E350 plates, JSPL Universal Beams, SAIL angles, GP slit coils), required tonnages, thickness dimensions, and jobsite delivery addresses.
• Logistics Data: Vehicle registration numbers, driver details, and transporter e-Way bill credentials required for physical dispatch from our Sachin GIDC godown.

3. How We Use Collected Information

We utilize client information exclusively for business-to-business operational and statutory compliance objectives:

• To prepare and transmit accurate, real-time steel rate quotations, proforma invoices, and stock availability confirmations.
• To process commercial purchase orders, dispatch schedules, and generate GST-compliant e-invoices and e-Way bills as mandated by the Government of India.
• To provide genuine original Mill Test Certificates (MTC) matching stamped heat numbers of dispatched materials.
• To communicate order status updates, weighbridge dispatch slips, and transport tracking info via WhatsApp, phone, or email.

4. Information Sharing & Non-Disclosure

We do not sell, rent, lease, or trade your personal or business data to any third-party marketing companies.

Information is shared solely with trusted parties essential to completing your order:

• Authorized Transporters: Truck drivers and fleet operators receive consignee name, delivery address, and contact numbers for delivery coordination.
• Statutory Authorities: GST Network (GSTN), e-Way bill portals, and commercial tax departments to fulfill Indian legal tax mandates.
• Primary Steel Mills: When customer projects require direct project-specific mill test validation or custom rolling with SAIL, Tata Steel, or JSPL.

5. Data Security & Storage

We implement appropriate physical, technical, and organizational security measures to protect commercial data against unauthorized access, loss, or misuse. Hard copy weighbridge slips, delivery challans, and MTC archives are securely maintained in our Sachin facility. Digital communications and accounting ledgers are protected by access-controlled enterprise systems.

6. Cookies & Website Analytics

Our website may employ standard technical cookies and analytics tools to track website traffic patterns, visitor navigation, and improve website loading speeds. These technical cookies do not harvest personal identity details and can be controlled via your web browser settings.

7. Your Rights Regarding Your Data

As a business customer or individual, you have the right to request access to the information we hold about you, request corrections to invoicing details, or ask to withdraw non-statutory communication permissions. Note that statutory financial records (tax invoices, dispatch challans) must be preserved for statutory audit periods defined under Indian GST and Companies Acts.

8. Grievance Redressal & Privacy Contact

If you have questions, feedback, or concerns regarding our privacy practices or data handling, you may contact our designated administration desk: